FREQUENTLY ASKED QUESTIONS
Please contact us directly for turnkey pricing on projects and available installation in your area.
Yes, we only ship to ports and the customer is responsible for all forms needed for customs.
We request drawings and specifications in order to provide a quote. Once given requested information, we draft a quote based on customer’s requirements
Customer issues a PO so we may verify if you’re an existing or new customer.
Existing Customer: Based on previous order(s), we begin processing your PO.
New Customer: Fill out required dealer application form to setup your credit limit and net terms. Or, if paying with credit card, the credit check may be skipped and a new customer is entered into the system. After this, order entry and processing is done for the new order before it’s sent to the drafting team for shop drawings.
Following 100% approval of shop drawings and verification of field dimensions, typical project lead time is 4-6 weeks. But with extended lead time, it may take 6-10 weeks after 100% approval of shop drawings and verification of field dimensions. Once order is placed and shop drawings are done, accurate lead time will be provided upon received approvals.
• Storage Units & Lockers
Acorn only manufactures woven wire mesh.
Quotes are usually turned around within 24-48 hrs.
Please refer to our Finishes page. If custom color is required, customer provides a RAL#, and Acorn will match the requested color at an additional cost.
• Powder Coated
• 10-Gauge Pre-Galvanized
• Hot Dip Galvanized
• Electro Galvanized
• Electro Galvanized + Powder Coated
Hot Dip Galvanized is not available on Folding Gates and Expanded Metal products.
Acorn only manufactures woven diamond mesh. .
10-Gauge standard wire mesh has a .135 inch diameter, and 6-Gauge heavy duty has a.192” inch diameter.
Only prefabricated wire panels.
No, posts are not required unless requested. Our wire mesh panels are bolted together and anchored to the floor with floor shoe connections.
Welded to the wire mesh.
After order is received by the drafting department, it will take 2-4 working days. If extended lead times apply due to the size of the drafting project, we will inform you of the extra lead time needed.
Revisions typically take 2-3 working days. If extended lead times apply due to the size of the drafting project, we will inform you of the extra lead time needed.
Revisions with field dimensions take 1-2 working days. If extended lead times apply due to the size of the drafting project, we will inform you of the extra lead time needed.
We have to subtract the framing, hinges, and strike angle from the overall door dimension, giving us 0’-2 11/16” off the total width.
Yes, Acorn’s drafting department can assist architects regarding details when Acorn products are specified.
No, Acorn only provides submittals for each specific project after receiving a PO and after a credit check.