FREQUENTLY ASKED QUESTIONS   

Answers to Commonly Asked Questions

Do you provide installation prices?

Please contact us directly for turnkey pricing on projects and available installation in your area.

Do you ship material overseas?

Yes, we only ship to ports and the customer is responsible for all forms needed for customs.

How can I get an estimate for wire mesh from Acorn Wire?

We request drawings and specifications in order to provide a quote. Once given requested information, we draft a quote based on customer’s requirements

What are the procedures to order wire mesh?

Customer issues a PO so we may verify if you’re an existing or new customer.

Existing Customer: Based on previous order(s), we begin processing your PO.

New Customer: Fill out required dealer application form to setup your credit limit and net terms. Or, if paying with credit card, the credit check may be skipped and a new customer is entered into the system. After this, order entry and processing is done for the new order before it’s sent to the drafting team for shop drawings.

What is the average project lead time?

Following 100% approval of shop drawings and verification of field dimensions, typical project lead time is 4-6 weeks. But with extended lead time, it may take 6-10 weeks after 100% approval of shop drawings and verification of field dimensions. Once order is placed and shop drawings are done, accurate lead time will be provided upon received approvals.

What are your available products?

Woven Wire Mesh Partitions
Standard Duty 10-Gauge: wire woven into 1.5”x1.5” diamond mesh
Heavy Duty 6-Gauge: wire woven into 2”x2” Diamond mesh
Window Guards

Security Folding Gates
Bostwick Folding Gates
Portable Folding Gates
Scissor Folding Gates

Storage Units
Storage Units & Lockers

Do you manufacture welded or woven mesh?

Acorn only manufactures woven wire mesh.

How quickly can I get a quote?

Quotes are usually turned around within 24-48 hrs.

What are your color options?

Please refer to our Finishes page. If custom color is required, customer provides a RAL#, and Acorn will match the requested color at an additional cost.

What are your finish options?

Standard:
• Powder Coated

Other Options:
• 10-Gauge Pre-Galvanized
• Hot Dip Galvanized
• Electro Galvanized
• Electro Galvanized + Powder Coated

Hot Dip Galvanized is not available on Folding Gates and Expanded Metal products.

Do you only manufacture using a diamond pattern or are other patterns available?

Acorn only manufactures woven diamond mesh. .

What is the diameter size of standard and heavy duty mesh?

10-Gauge standard wire mesh has a .135 inch diameter, and 6-Gauge heavy duty has a.192” inch diameter.

Do you sell rolls of wire, is it pre-fabricated mesh?

Only prefabricated wire panels.

Do you use posts to anchor your partition?

No, posts are not required unless requested. Our wire mesh panels are bolted together and anchored to the floor with floor shoe connections.

Is sheet metal welded or anchored to the wire mesh?

Welded to the wire mesh.

What is the lead time for initial submittals?

After order is received by the drafting department, it will take 2-4 working days. If extended lead times apply due to the size of the drafting project, we will inform you of the extra lead time needed.

What is the lead time for revised drawings after marked submittal is received?

Revisions typically take 2-3 working days. If extended lead times apply due to the size of the drafting project, we will inform you of the extra lead time needed.

What is the lead time for revised drawings after field dimensions are received?

Revisions with field dimensions take 1-2 working days. If extended lead times apply due to the size of the drafting project, we will inform you of the extra lead time needed.

Why is the clear opening of a hinge door 2 -11/16” less than the actual frame to frame dimension (for example: 3’-0” wide door has a clear of 2’-9 5/16”)?

We have to subtract the framing, hinges, and strike angle from the overall door dimension, giving us 0’-2 11/16” off the total width.

Does acorn provide cad details to architects?

Yes, Acorn’s drafting department can assist architects regarding details when Acorn products are specified.

Does acorn provide submittals prior to receiving a purchase order?

No, Acorn only provides submittals for each specific project after receiving a PO and after a credit check.